Lose The Debt - Reach for the Horizon | 01908 225727 | info@bluehorizonsgroup.co.uk 

Resources 

Adjudicator's Office 
Complaints about HM Revenue & Customs, the Valuation Office Agency and  
The Insolvency Service 
Tel: 0300 057 1111 
 
Association of British Credit Unions 
(Find a local credit union 
Tel: 0161 832 3694 
 
AdviceUK 
Network of independent advice agencies 
Tel: 020 7469 5700 
 
Adfam 
National charity working with families affected by drugs and alcohol 
Tel: 020 7553 7640 
 
Business Debtline 
(Debt advice for the self-employed and small businesses) 
Tel: 0800 197 6026 
 
Carers Allowance Unit 
Tel: 0845 608 4321 
 
Child Benefit Enquiries 
Tel: 0845 302 1444 
 
Childline 
(Support for children) 
Tel: 0800 1111 
 
Civil Legal Advice Helpline 
(Provids free, confidential and independent legal advice) 
Helpline 0845 3454 345 
 
Dial UK 
(Advice for people with disabilities) 
Tel: 01302 310 123 
 
Drinkline 
(Advice if you are worried about drinking issues) 
Tel: 0800 917 8282 
 
Disability Enquiries 
Tel: Her Majesty's Revenue and Customs (HMRC) 
Government Department for Tax, National Insurance and VAT) 
Financial Ombudsman Service 
(Financial complaints about banks, building societies, loans and credit, hire-purchase, mortgages, insurance, investments, endowment policies and pensions) 
Tel: 0845 080 1800or 0300 123 9 123 
 
Gamblers Anonymous 
(Advice on dealing with gambling problems) 
Tel: 020 7384 3040 
 
Gingerbread 
(Single parent helpline) 
Phone: 0808 802 0925 
 
Local Government Ombudsman 
(Complaints about local councils and other bodies) 
Advice Line Tel: 0300 061 0614 
 
Low Incomes Tax Reform Group 
(Advice for people on low incomes with tax credit problems) 
 
Money Advice Service 
Helps consumers understand financial issues and manage finances better. 
Tel: 0300 500 5000 
 
Office of Communications (OFCOM) 
(Independent organisation which regulates phone, television and radio companies) 
Tel: 0845 456 3000 or 0300 123 3333 
 
Office of Water services (Ofwat) 
(Independent organisation which regulates water companies) 
Tel: 0121 625 1300 
 
Ombudsman Services: Communications 
(Complaints about phone and broadband companies) 
Tel: 0330 440 1614 or 01925 430049 
 
Ombudsman Services: Energy 
(For disputes with a fuel supplier) 
Tel: 0330 440 1624 or 01925 530263 
 
Parliamentary Ombudsman 
(Complaints about UK Government departments or the NHS in England) 
Tel: 0345 015 4033 
 
Pension Credit Claim Line 
Tel: 0800 99 1234 
Relate 
(Counselling with relationship problems) 
Tel: 0300 100 1234 
Rights of Women 
(Legal advice for women) 
Tel: 020 7251 6577 
 
Samaritans 
(Confidential support) 
Tel: 0845 790 9090 
 
Shelter 
(Housing Advice helpline) 
Tel: 0808 800 4444 
 
Tax Aid 
(Advice about tax problems) 
Tel: 0845 120 3779 
 
Tax Credits Helpline 
(HMRC Customer Service) 
Tel: 0345 300 3900 
The Consumer Council for Water 
(Complaints about water companies) 
Tel: 0845 039 2837or 0121 345 1000 
 
TV Licensing 
(General enquiries about payment schemes) 
Tel: 0300 790 6131 
 
Winter Fuel Payments Helpline 
Tel: 0845 915 1515 
 
Equifax 
For a copy of your credit file 
 
Experian 
For a copy of your credit file 
 
Callcredit 
For a copy of your credit file 
Tel: 0870 060 1414 
 
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